Shipping Info
All in-stock orders are usually processed & shipped within 48 hours. Purchases are normally received in 1-2 weeks from shipping date (North America), but please call or e-mail if you absolutely need something by a certain date. We will contact you with a rate and expected delivery time for a faster service, as well as a code to enter in the shopping cart for the added shipping charge. Unless requested otherwise, shipments go out Canada Post Expedited, we have had great service from them and they are the cheapest for our customers.
Shipping Charges to Canada - How it Works
We charge a flat rate of 25$ per drum within Canada. We like to keep it simple.
PEI Residents pay 5% GST plus 10% PST.
All other Canadian Residents pay 5% GST only.
Shipping Charges to USA
Shipping charges to the USA are a flat rate of $35 per drum. Easy or what.
Note for US/International Customers:
My pricing is based in Canadian Dollars - please visit XE.com for quick and easy currency conversions.
Exchange Policy:
Exchanges may be made only during the 7-day guarantee period.
Returns Policy
The drum must be completely free from all defects - this means dings, scratches, anything that would put us in a position where we can not sell it as a new drum. It must be shipped in the original packaging. Return shipping costs are the responsibility of the client for all types of returns, be they exchange, warranty, or refund. There are no returns on custom orders.
To place an order:
Contact me via e-mail (fastest) or phone (902-583-2984) with your full address and I will get back to you ASAP with the shipping costs and total.
You can pay by any of the following methods:
Cheque/Money Order by Mail:
Cheques must clear before orders will be shipped out.
Credit Card by Phone:
You can pay with your card by telephone.
Paypal:
We do paypal as well, payments can be made to: info@eastcoastdrumcraft.com
EastCoast Drumcraft
3302 Seven Mile Road
Cardigan PEI
C0A 1G0 Canada
Phone 902.583.2984
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